Verified calling identity
Indians got over 40 billion spam calls last year. Unknown numbers do not get answered.
Truecaller's 2025 India report counted more than 4,000 crore spam calls, and roughly two out of three calls from unknown numbers were flagged as spam. That is the environment your outbound team dials into. Truecaller for Business puts your verified business name, logo, category and a short reason for calling on the recipient's screen — turning an anonymous number into a recognised brand before they decide whether to pick up.
- 40 bn+
- Spam calls Indians received in 2025
- 66%
- Of unknown-number calls flagged as spam
- Per impression
- How verified caller ID is licensed
Plain English
What the recipient actually sees.
On a Truecaller-enabled handset, a verified business call shows your registered business name, your logo, your category and a green verified badge instead of a bare number. You can also attach a call reason — 'Delivery arriving today', 'Loan application update', 'Appointment confirmation' — which is often what decides whether the call is answered.
Beyond caller ID, the business suite now covers verified message identity, verified campaigns and brand protection, which matters when scammers are actively spoofing recognised brands.
Licensing works on impressions: one impression is a verified notification shown to one unique recipient in a billing month, purchased through Truecaller or an authorised partner. That means the sensible first step is measuring how many unique numbers you actually dial in a month — a figure most businesses guess badly.
Sound familiar?
If two of these describe your month, this is the fix.
Your collections, delivery or sales team calls the same customer four times and nobody answers a number they do not recognise.
Your genuine number has been reported enough times that it now shows as spam.
Customers cannot tell your call apart from the fraud attempts impersonating your brand.
What we actually do
The work, step by step — not a feature list.
Business profile setup and verification
Registered name, logo, category, website and support numbers, submitted and verified so the display is consistent across every number your teams dial from.
Number portfolio hygiene
We audit every outbound number you use, identify ones already carrying spam reports, and get them cleaned up or retired before you spend money advertising them.
Call reasons that suit the campaign
Different reasons for collections, service, delivery and sales — configured per number or per campaign, because a vague reason performs barely better than no reason.
Measurement against a real baseline
We record connect and pickup rates for two weeks before go-live, then compare. You should be able to see whether the spend paid for itself, not take our word for it.
What you receive
Deliverables you can hold us to.
- Verified business profile live across your outbound number range
- Spam-report audit and remediation for existing numbers
- Call-reason configuration per team or campaign
- Impression volume forecast and monthly consumption tracking
- Before-and-after pickup rate report
Platforms and partners
Vendor-fluent, vendor-neutral.
We design to what your business needs, then price at least two ways of getting there. You see the commercials for each option side by side before anyone signs anything — including the option where you keep what you already own.
How we start
From first call to live in four steps.
- 01
A 45-minute conversation
What you run, what worries you, and what a bad week has already cost you. No slides and no product pitch — we are working out whether we can genuinely help.
- 02
Posture assessment
We examine the estate, compare it against a recognised framework and hand you a prioritised list of gaps. The report is yours to keep whether or not you buy anything.
- 03
Onboarding and a rehearsal
Log sources, agents, access and escalation contacts are agreed, then we run a live drill of a real incident before we call the service live. Untested escalation paths are decoration.
- 04
Steady-state operations
Monitoring, response and reporting run to a written SLA, with a quarterly review that changes the plan whenever your business changes.
Questions
What buyers ask us about truecaller for business.
Pairs well with
All connectivityInternet Leased Line (ILL)
Dedicated 1:1 bandwidth with a static IP block and a written uptime SLA — the connection your business actually runs on.
C2MPLS Network
Private, carrier-grade connectivity between branches with class-of-service guarantees for voice, video and core applications.
C3SD-WAN
Application-aware routing across broadband, fibre and 5G — cheaper branches, faster rollouts, and no single link to fear.
Tell us the sites, the users and the deadline.
You will get a written design, a bill of materials and a fixed commercial within three working days. No discovery fee, no obligation to buy.