Services
Everything that has to be watched, tested and written down.
Take one service or the whole operations layer. They are deliberately built to share the same data, the same escalation list and the same monthly report — so an incident is never investigated twice or explained to you in three different ways. Not sure where to begin? Read the two closest to your worry, then call us.
Engagement model
The same four steps, whichever service you start with.
- 01
A 45-minute conversation
What you run, what worries you, and what a bad week has already cost you. No slides and no product pitch — we are working out whether we can genuinely help.
- 02
Posture assessment
We examine the estate, compare it against a recognised framework and hand you a prioritised list of gaps. The report is yours to keep whether or not you buy anything.
- 03
Onboarding and a rehearsal
Log sources, agents, access and escalation contacts are agreed, then we run a live drill of a real incident before we call the service live. Untested escalation paths are decoration.
- 04
Steady-state operations
Monitoring, response and reporting run to a written SLA, with a quarterly review that changes the plan whenever your business changes.
Not sure which layer is the weakest?
That is exactly what a posture assessment answers. Two weeks, a ranked list of what is actually exposed, and a plain recommendation on what to fix first — which is sometimes nothing we sell.